Now Hiring - Sales Support Administrator in North Grafton, MA

With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, and forgings for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability – not just in the materials and products we make, but in the people we recruit.

PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while continually pursuing strategic, profitable growth.

In 2016, Berkshire Hathaway, led by Chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.

PURPOSE:

The individual in this position serves as the direct commercial link between Wyman Gordon and our customer base in the Precision Engine Components (PEC) department. This includes the administration of contract proposals and negotiation of key contractual requirements to ensure compliance with company policies, procedures, and financial obligations. Additional functions performed include the adherence to master plans and schedules, and the development of solutions to current problems. The ideal candidate is energetic, self-motivated, and able to work with minimal supervision. To be successful in this role you will need to have a problem solving “can-do” attitude. You must be able to work with a diverse team in a fast-paced environment.

ESSENTIAL JOB FUNCTIONS:

• Liaison with our customers sourcing and planning team.
• Coordinates customer production needs with the Master Scheduler to ensure timely delivery to customers.
• Respond to specific customer requests for delivery changes or updates in a timely manner.
• Coordinate and monitor the scheduling, pricing, and technical performance of company programs.
• Communicates weekly production commitments and scheduling to customers.
• Keeps record of planned, fulfilled, and pending customer purchase orders.
• Sets up new account information and resolves customer issues/problems such as (but not limited to) scheduling, receivables, terms, pricing, contracts.
• Facilitates AR/AP problem resolution between customer and Wyman-Gordon accounting.
• Coordinates scheduling of backlog to assure timely delivery to customers.
• Assist with customer shipping requirements with certified scheduling reports.
• Obtains working knowledge of adjacent sales departments to backfill when/where necessary.
• Performs additional tasks as required.

REQUIREMENTS:

• High School Diploma or GED required. Bachelor’s degree in Business Administration preferred.
• Four years prior work experience as an inside sales representative or coordinator required. Prior experience in a manufacturing environment a plus.
• Familiarity with standard cost concepts, practices, and procedures within a particular field.

SPECIAL SKILLS AND PHYSICAL REQUIREMENTS:

• Demonstrated verbal and written communication skills.
• Skilled knowledge of Microsoft packages to include Word, Power Point, Excel, and Outlook.
• Prior experience with PC/Syteline.
• Self-directed and works well with all levels of the organization.
• Ability to follow directions.
• Ability to prioritize and multi-task.
• Willingness to work holidays, weekends and after normal business hours to support the business.